frequently asked questions
Tickets are sent out via email 7 days prior to Travel, please make sure passports have 6 months from date of return of Travel, you have Travel Insurance in place and all country entry requirements are adhered to. If need any help or advice, please contact our dedicated Customer Service Team.
Balance is due 14 weeks before departure unless tickets must be issued at time of booking, then full payment is required for flights.
Luxury Deals 4 U- send over a link with confirmation at time of booking, at any time you want to go online and pay little amounts off along the way you have the option to when suits you.
Vaccinations are not necessary to any of the Caribbean countries where Sandals resorts are located. However, we suggest that you speak to your doctor for more information.
Luxury Deals 4 U are Fully Abta & Atol bonded. When booking a package holiday, we send over Atol certificate at time of booking along with confirmation for peace of mind.
All Customers require an Esta Visa to enter the states even if just changing planes and a compulsory requirement.
Deposits vary depending on operator – Sandals & beaches require £175 each per person to secure which is the average deposit for most operators.
Sandals are a no tipping resort apart from guests with butlers.
On all Sandals & Beaches holidays Transfers are provided in the package and no additional to pay.
Please refer to Sandals helpful guide here: https://www.sandals.co.uk/island-protocols/